As an entrepreneur, would you ever like disruption in your business continuity due to communication issues? Surely, you won’t! For this, it is vital to stay up-to-date and upgrade your business communication systems by using innovative cloud-based solutions.
For growth, you must stay at par with the ongoing technological developments. 10 leading organizations of the world failed miserably on not being able to adapt to changing technologies. Brands like Yahoo, Kodak and Xerox adhered to their native conventional technology and were unable to stand in competition against their younger counterparts.
A Virtual Number is one of the latest technological developments yielding great results in business communication. However, when the entire world is recovering from the COVID-19 pandemic, flexibility is one of the greatest requirements in all workplaces, be it for the employee or the employer.
How does a Virtual Number work?
On obtaining your Virtual Number, also referred to as Voice over IP (internet protocol), you can post the number on your digital channels; they can be websites, social media channels, and other publicity avenues. Print it on your physical marketing copies as well. This will help people to know that now they can reach out to your company on that number. But how does a virtual number connect you with your prospective clients or customers? At the time of signing up for a virtual number, you have to link it with a mobile or landline number. Whenever anyone calls the virtual number, the number linked with it receives a notification. If the receiver is ready to take up the call, the call gets connected; otherwise it is forwarded to the dedicated business voicemail.
Therefore, by no means will you ever miss out on any lead, even if you miss out on a call. This gives you the flexibility to transfer the call to the available agents to handle it. A virtual phone number is never restricted to a specific location.
Virtual numbers can be linked with any number, be it landline or VoIP desk phones, mobile phones, and softphones. This makes it ideal for office workers as well as those who work from home. Moreover, its accessibility anytime from anywhere adds to the flexibility in your business communication system.
Benefits – Why You Need To Buy a Virtual Number
If you are looking to improve your business communications, getting yourself a virtual Indian number is important. This cloud-based communication system has great benefits for your business, such as the following:
1. Personal Number Stays Private
Your virtual number gives your voice communication process a unique face. Moreover, it does so without disclosing your or the agents’ personal numbers. It is a single number routing numerous calls to the group of agents selected by you.
2. Mask the Number
Confidentiality is crucial for your business. Surely you would like to keep your lead sheet private from your agents until you permit them to follow up on a few contacts. A virtual number gives you this protection by masking the numbers, whereby neither the agents nor the customers can see each other’s numbers.
3. Enhance your Branding and Business Listing Initiatives
Having a single, unique contact number to display for your company is a great idea for your brand persona. Therefore, having a virtual number gives you this facility during your online or offline promotional stances. The same is applicable for the business listing channels as well. Moreover, it is always easier to circulate one contact number instead of a bunch of them.
4. CRM Integration
Virtual number interface easily integrates with your CRM platform, which greatly helps in lead segregation and follow-ups. This process easily imports and saves the details of each call and customer without disrupting the daily operations data.
5. Manage Large Call Volumes Efficiently
For business growth, you must be able to address every call that buzzes your phone lines. A virtual number helps you manage large volumes of calls by routing them to the appropriate and available agent. This increases the efficiency of the agents as well. This works very effectively for enterprises.
Apart from these, there are other benefits to buying a virtual number, making it a suitable feature for small businesses and enterprises. It’s no surprise that as remote working gets more popular, the need for virtual business numbers only becomes more apparent. As an entrepreneur, you will need a virtual phone number to manage both your in-house and remote business communication process.
Choose the best package for your company and sign up for a free 7-day trial today with Knowlarity!
